If you're here, your team probably needs this.
Someone shared Org360 with you, or you've been looking for a way to check in on how your team is actually doing. Welcome.
I'm Muqaddus. I work as Client Success Manager at Org360, which is built by Nonprofit Builder. My day-to-day is helping civil society organizations across Asia and globally get stronger from the inside out. Capacity building, training, connecting orgs with the right support.
Through that work I've seen a lot of teams up close. The ones doing well and the ones quietly struggling. And the thing is, the struggling ones usually don't know they're struggling — because no one's asked. We actually ran an Org360 survey on our own team last year and the results changed how we work. So I'm not just telling you to try this. I've been through it.
Org360 is created and backed by Nonprofit Builder — a genuine innovator in social tech, serving 35+ foundations, 1,300+ grantees, and 800+ consultants worldwide. This isn't a side project. It comes from years of working inside the sector and seeing what's missing.
What we kept running into
At Nonprofit Builder we've worked with over a thousand nonprofits. And the same thing keeps coming up: teams give everything to their programs, their communities, their fundraising. But they never check in on themselves. Like, actually check in. Not a quick "how's everyone doing" in a meeting. A real assessment.
People burn out. Good staff leave. Leadership issues go unaddressed for years. By the time it shows, it's already a problem.
It's not that orgs don't care. The tools just weren't made for them. Culture Amp, Lattice, Qualtrics cost $5,000 to $10,000 per engagement with annual contracts. That's not realistic for most nonprofits. So most just don't do it.
We wanted to change that. So we built something for the organizations we actually work with every day.
What Org360 actually does
You send out a survey — employee engagement, leadership 360, or a colleague performance review. Up to 500 people can respond. Then you get an AI-generated report that goes through every single response, finds the patterns, and writes you a development plan. You don't have to sit there with a spreadsheet trying to make sense of it all.
Your first survey is free. After that, plans start at $250/year for 24 surveys (about $10 each), or $150/year with the 40% nonprofit discount. No per-seat pricing, no contract, cancel anytime.
Which surveys to run
Surveys for nonprofits, built by nonprofit people.
Nonprofit Leader All-Rounder 360
A comprehensive 74-question 360-degree feedback survey covering 16 leadership domains validated by CCL, Zenger Folkman, and Marshall Goldsmith's stakeholder-centered leadership research. Designed for leaders ready for a thorough, evidence-based assessment of their leadership effectiveness.
Employee Wellbeing Survey for Nonprofit Organizations
A focused 12-question wellbeing survey built for nonprofit teams. It covers the areas that matter most in mission-driven organizations: workload, burnout risk, boundaries, purpose, psychological safety, manager support, team connection, compensation fairness, and retention.
Happy Beneficiaries
A short pulse survey to measure beneficiary satisfaction and collect actionable feedback. Ideal for running continuously at events, after service delivery, or embedded in beneficiary touchpoints.
I wrote about what happened when we ran an engagement survey on our own team after a retreat in Istanbul. The data showed daily meetings were draining everyone. We cut down to three a week and a year later it's still working. If you want to see what going from survey to action to real change looks like, here's the story.
Read the full story →Why this works for nonprofits
Small teams
If you're a team of 8, "anonymous" doesn't really feel anonymous. Everyone can kind of tell who wrote what. That's why we built a Highest Confidentiality mode. The AI rewrites all the open-text comments in neutral language so nobody's voice or writing style gives them away. It's on the Pro plan, and for small teams, it changes everything.
Multilingual teams
If your staff work across different countries, they shouldn't have to fill in a survey in their second language. You can translate every question before sending. We have 8 languages right now: English, Spanish, French, Portuguese, German, Ukrainian, Dutch and Korean. Need another one? Just ask, we'll add it.
Tight budgets
This is the whole reason Org360 exists. On the annual plan you pay $250 for 24 credits — that's about $10 per survey. The big platforms charge $5,000 to $10,000 for one engagement. It shouldn't cost that much to ask your team how they're doing.
After the survey
This part matters way more than the tool.
Read the report. Don't try to fix everything at once — pick one or two things. Tell your team what you heard and what you're going to change. Do it within two weeks while it's still fresh.
If people see that their feedback actually led to something, they'll be more honest next time. If nothing changes, they won't bother filling it in again. It's that simple.
Come try it
Your first survey is free. No credit card, no commitment. Plans from $250/year.
Sponsored by Nonprofit Builder
If you've got questions, or you just want to chat about how to run a good survey for your team — reach out. We're a small team and we actually read everything that comes in.
Would love to hear what you think.
Muqaddus
Client Success Manager, Org360
Get started
Better feedback starts with better questions.
First survey free. Zero risk. No contract. Get clear insight and practical next steps — from a short, focused survey your participants will actually complete.
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Org360 is an initiative of Nonprofit Builder Sàrl, Coppet, Switzerland. All data is hosted on secure servers located in Germany.
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