Employee Engagement

Employee Engagement & Satisfaction Baseline Survey

~11 min · 28 questions Org360

About this survey

Overview

A comprehensive 24-question engagement survey that provides deep, actionable insight into employee experience across 13 validated engagement domains. The full version of the 12-question pulse — same domains, double the depth, with two diagnostic items per theme for richer pattern detection.

Key Features

  • 1 eNPS score for universal benchmarking
  • 18 Likert items — two per domain, each measuring a distinct facet with zero redundancy
  • 1 stress scale (1–10) for burnout detection
  • 3 open-ended questions for qualitative depth

What You Can Do With the Results

  • Pinpoint root causes within each domain (not just that "growth" is low, but whether it's opportunities or career path clarity)
  • Build a comprehensive organizational health profile
  • Identify gaps between related domains (e.g., high purpose but low enablement = frustrated, motivated people)
  • Create targeted action plans by team, department, or organization
  • Benchmark year-over-year progress with statistical confidence

How Long It Takes 10–12 minutes.

How Often to Run It Twice a year. Best paired with the 12-question pulse in alternating quarters for continuous visibility.

Instructions for the sender

  • You will be able to modify the text of each question before sending. On the next screen, you can add recipients’ emails — individually or in bulk — and set a deadline. Note: the deadline does not close the survey automatically; it simply indicates when you’d like respondents to complete it.
  • Before sending, you can also add a custom note to the message your respondents will receive. Use this note to encourage participation and explain the purpose of the survey.
  • Facilitating the results: Once the survey closes and the report is generated, plan a dedicated session with your team or leadership group to review the findings together. Start by highlighting key strengths to celebrate, then focus on the top areas for improvement. Invite open discussion on practical steps and quick wins. For sensitive themes, consider smaller group or one-on-one conversations to explore root causes in a safe environment. Emphasize that the goal is continuous improvement, not blame.

Types of questions

Rating 1 to 5, Open text

Number of questions

28

Author

Org360

License

Creative Commons

Survey questions

Overall Score

1.1On a scale of 0–10, how likely are you to recommend this organization as a great place to work to a friend? (likert)

Purpose & Meaning

2.1I understand how my work contributes to the mission. (likert)
2.2I find my work meaningful. (likert)

Role Clarity & Autonomy

3.1I understand my responsibilities. (likert)
3.2I have the autonomy I need to do my work effectively. (likert)

Resources & Enablement

4.1I have the tools, resources, and information I need to do my work well. (likert)
4.2Systems and processes support rather than hinder my productivity. (likert)

Stress & Workload

5.1On a scale of 1 to 10, how would you rate your current stress level? (1 = Totally relaxed, 10 = Extremely stressed) (likert)
5.2My workload allows me to consistently do quality work without burnout. (likert)
5.3What are the main causes of your current stress or workload challenges? (open text)

Feedback & Recognition

6.1I receive useful and timely feedback. (likert)
6.2I feel recognized for my contributions. (likert)

Growth & Development

7.1I have opportunities to grow. (likert)
7.2I see a career path here. (likert)

Managerial Support

8.1My manager supports me and cares about my wellbeing. (likert)
8.2I feel comfortable raising concerns with my manager. (likert)

Team Relationships

9.1I feel a sense of belonging on my team. (likert)
9.2Team collaboration is effective. (likert)

Alignment & Voice

10.1Our organizational values are lived in practice, not just stated. (likert)
10.2I feel informed about key decisions that affect my work. (likert)

Compensation & Benefits

11.1I am fairly compensated for my work. (likert)
11.2I understand how compensation and advancement decisions are made. (likert)

Psychological Safety & Agency

12.1I feel empowered to suggest and implement improvements in how we work. (likert)
12.2Mistakes are treated as learning opportunities. (likert)

Work-Life Balance

13.1I maintain a healthy work-life balance. (likert)
13.2I have the flexibility to manage personal needs. (likert)

Final Reflection

14.1What is the one thing we should change to better support you? (open text)
14.2Any other feedback you'd like to share? (open text)

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