Yes, if you're running a real 360 — leadership feedback where anonymity, methodology, and a usable report matter. No, if you just need a quick generic form, where SurveyMonkey is genuinely fine. Here's the honest breakdown.
Where SurveyMonkey falls short for 360s
SurveyMonkey is excellent general survey software, but a 360 built on it is a form, not an instrument. There are no anonymity thresholds (results visible even with two responses, so raters hold back), no multi-rater structure (self vs. manager vs. peers vs. reports), no validated questionnaire behind the template you copied, and the output is response data — someone still has to synthesize it into a picture of the leader and a plan. Buyer guides consistently note generic builders lack the anonymity controls and 360 reporting that make feedback honest and usable.
What Org360 does instead
Org360 is purpose-built for this one job. The instrument is calibrated to the time raters actually give: 12 questions (about 5 minutes) or 24 questions across seven competencies (about 10 minutes), balancing scored items, open-text prompts, a rating, and control questions for consistency (all published under Creative Commons — read every question before you run it). Rater groups are handled automatically, and respondents can edit or delete answers. In Standard mode the report opens at 3 responses, with open-text answers shown without names and in random order. In Highest mode (Pro plan) it opens at 5, and open-text answers are never shown: the owner reads an AI summary instead. Surveys run in 8 languages on every plan (English, French, Spanish, Portuguese, German, Dutch, Ukrainian and Korean), with one combined report. The output is a finished composite report: radar chart, a three-word leadership archetype, strengths and weaknesses argued from scores and comments together, and a development plan that sources concrete coaching techniques for the top three priorities — where a form gives you data, Org360 writes the plan.
When SurveyMonkey is still the right call
If you need a quick poll, an event feedback form, or a customer survey — or you're a researcher who wants raw data and full question control — SurveyMonkey (or any good form builder) is the right tool, and cheaper trouble than learning anything new.
Cost comparison
SurveyMonkey's Team Advantage plan costs $30 per user per month, billed annually, with a 3-user minimum (SurveyMonkey pricing, checked 12 October 2026). Org360 is priced per survey, flat: your first survey is free, a single 360 costs $49 with no subscription, and annual plans cost $250 (Essentials, 24 surveys) or $490 (Pro, 96 surveys, with Highest confidentiality mode). See plans.
The one-line answer: SurveyMonkey collects responses; Org360 produces a 360. If the feedback is meant to change how someone leads, use the instrument, not the form.
Try it on your own leadership — first survey free at org360.app. (Yes, we make Org360; the free survey exists so you can judge rather than take our word.)
Prices checked 12 October 2026. Corrections welcome.