Spidergap is the best-known standalone 360 tool, and it earned that: 4.8/5 on Capterra, 3,000+ organizations, support people rave about. We compete with them, so believe us when we say they're good. Still, 2 things send a steady stream of buyers looking elsewhere: per-person pricing (roughly $110 to $220 per person assessed per year) and the fact that survey admins can see participant data. Here are the 7 credible alternatives, including us, clearly labelled.
We make Org360, and it's on this list. Every price and rating is sourced and dated. Judge for yourself.
Why people go looking in the first place
3 reasons keep coming up.
The per-person meter. Most reviewers call Spidergap's pricing reasonable. For structured cohort programs, it is. But a small organization assessing a handful of leaders pays $110 to $220 per head, and the meter punishes exactly the ad-hoc way small teams work.
Who can see the data. SelectHub's review roundup says it plainly: users want an option to keep results fully confidential, especially from the administrator's side. One Capterra reviewer described routing results through an external email account so admins couldn't view them.
When people build workarounds to protect confidentiality, the tool is telling you something.
The licensing model. A license covers one person's feedback for a year. Great for planned cohorts. Painful for "3 360s in March, nothing until autumn."
Spidergap is a specific tool for a specific way of working. Here's the rest of the market.
The alternatives
EchoSpan: The closest like-for-like replacement: a dedicated 360 platform with even deeper customization and white-labeling, from about $6/user/month. Rated 4.9/5 on Capterra (74 reviews), the highest score in the category. Best for: consultants and L&D teams who hit Spidergap's customization limits.
Org360 (that's us): Flat pricing (free first survey, $49 single, plans from $250 a year) and a belief we hold strongly: people only tell the truth when they feel safe telling it. So results stay sealed until 3 responses arrive (5 in Highest Confidentiality mode), and in that mode nobody reads the open comments directly: an AI summary replaces them, so nobody can trace a word to anyone. The report gives you a 3-word archetype, your strengths and weaknesses argued from all the data, and a development plan it writes for your top 3 priorities. Raters can sit anywhere: boards, funders, clients, coaches. 8 languages, with question edits translated on the fly. Best for: small organizations priced out by per-person models, and leaders who want to signal they truly want the honest version. (We've written a full Org360 vs Spidergap comparison if you want the detail.)
Effy.ai: Free for small teams, then $3 to $6/seat/month with no minimums and a 30% nonprofit discount. 4.8/5 on G2, though from just 37 reviews. Best for: teams under 50 that want AI summaries at the lowest possible cost.
Primalogik: 360s plus performance reviews and opinion surveys at a published $3 to $4/user/month. 4.5/5 on Capterra. Best for: SMBs that want the 360 inside a light review toolkit.
Teamflect: 360s and performance living inside Microsoft Teams. Free up to 10 users, 4.6/5 on G2. Best for: Microsoft-first organizations.
AssessTEAM: $2/user/month with no contracts. Reviewers mention rough edges in setup and mobile. Best for: the strictest budgets.
Qualtrics 360: Enterprise-grade multi-rater analytics at enterprise quotes. Best for: organizations of 500+ that outgrew Spidergap upward.
The short version
Leaving over cost or per-person licensing: Org360 or Effy. Leaving over customization limits: EchoSpan. Want the 360 inside a broader toolkit: Primalogik or Teamflect.
And staying is a fine answer. For consultant-run cohort programs, Spidergap remains the safest pick in the category. We'd rather tell you that now than have you discover it after switching.
Why Org360, in our own words
The list above is our honest read of the market. This note is openly our own case. You've been warned.
We built Org360 on one belief: people only tell the truth when they feel safe telling it. And the leader asking deserves safety too. So confidentiality is the architecture. Admins can't peek. Comments can be AI-masked so nobody, ever, can guess who said what.
Then the report writes your plan: strengths, weaknesses, an archetype, the top 3 things to fix.
Is Spidergap more proven? Yes. Honestly, it is. That's why your first survey is free. Run one on yourself, read the report, decide with your own eyes.
Prices and ratings verified August 2026 from Capterra, G2, GetApp, TrustRadius, SelectHub, and vendor pricing pages. Corrections welcome. This page is maintained quarterly.