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📢 Nonprofit Brand Perception Survey

Every organization has a brand—whether you’ve intentionally shaped it or not. This lightweight, five-section survey helps you capture how your stakeholders perceive, feel about, and engage with your nonprofit’s brand.

Built for the social sector, this tool collects insights on:

  • The words people associate with your organization
  • The emotions and colors your brand evokes
  • What sets you apart from others in your field
  • How your communication style is experienced
  • What supporters think should change—or never change

It’s fast to complete, highly revealing, and ideal for refining your messaging, increasing engagement, and ensuring your external identity reflects your internal values.

Use it before a rebrand, as part of a communications audit, or simply to get closer to the people you serve and inspire.

Identity

  • 1.1When you think of [Organization Name], which THREE words or adjectives first come to mind?(open text)
  • 1.2How would you complete this sentence: "[Organization Name] is the organization that..."(open text)

Emotions

  • 2.1How does interacting with [Organization Name] typically make you feel? (Select up to three)(likert)

Differentiation

  • 3.1What makes [Organization Name] different from similar organizations in this field?(open text)

Communication

  • 4.1How would you rate our communication style?(likert)
  • 4.2Which types of content would you like to receive from us?(likert)
  • 4.3How would you prefer to hear from us?(likert)

Overall Feedback

  • 5.1If you could change one thing about [Organization Name], what would it be?(open text)
  • 5.2What's one thing we should never change about how we work?(open text)
  • 5.3On a scale of 1--10, how positively do you view our brand overall?