# Org360

> Org360 runs short feedback surveys for leaders, teams and clients: leadership 360s, employee engagement and satisfaction surveys, and client NPS. Most surveys have 12 or 24 questions and take 5 to 10 minutes. Each survey produces a report written with Claude, with strengths, improvement areas and a practical development plan. The first survey is free, pricing is per survey rather than per seat, and nonprofits get 40% off annual plans. Org360 launched in 2025 and is run by Nonprofit Builder Sàrl in Coppet, Switzerland. All data is encrypted and hosted in Germany.

## Key facts

- Product type: online survey tool for leadership 360 feedback, peer feedback, employee engagement and client NPS, with AI-written reports.
- Survey length: Core surveys have 12 questions, about 5 minutes (9 rated 1 to 5, 1 eNPS question, 2 open questions). Advanced surveys have 24 questions, about 10 minutes (21 rated, 1 eNPS, 2 open). One in-depth survey, the Nonprofit Leader 360 (74 questions, about 30 minutes), is clearly labeled as the longer option.
- Client NPS: a 3-question survey for clients or beneficiaries, with a live dashboard that calculates NPS over time and summarizes comments.
- Respondents: up to 500 per survey, on every plan.
- Time to first survey: under 10 minutes, fully self-serve. No onboarding call, IT setup or SSO needed.
- Editing: any question can be edited before sending. The Pro plan adds a full question bank and custom questions.
- Languages: 8 languages on every plan: English, French, Spanish, Portuguese, German, Dutch, Ukrainian and Korean. All answers flow into one report.
- Confidentiality, Standard mode (every plan): the report opens after 3 responses. The survey owner can see who hasn't responded and send individual reminders, and can read open-text answers without names.
- Confidentiality, Highest mode (Pro plan): the report opens after 5 responses. The owner can't see which individuals haven't responded, so reminders go to the whole group. Open-text answers are never shown; the owner reads an AI summary instead.
- Respondent control: respondents can edit or delete their answers. Open-text answers are shuffled across questions.
- AI: reports are written with Claude, by Anthropic, and only Claude. The report is produced automatically when a survey closes and can be refreshed at any time. Names and organization names are removed before text is sent to the AI, respondents get a reminder if they type a name, and the AI provider is set not to use any data for training.
- Report contents: an executive summary built around a three-word archetype, scores per competency, a radar chart, self versus others scores, strengths and improvement areas with supporting quotes, and a development plan focused on the top three things to work on.
- AI assistants: Org360 connects to Claude and ChatGPT, so users can draft, edit and send surveys from their AI assistant.
- Support: real people, replying within one business day. Contact: daniel@org360.app.
- Openness: survey tools follow an open, Creative Commons approach so coaches and organizations can adapt and reuse them.
- Built by: Nonprofit Builder, a capacity-building platform working with 35+ foundations, 1,300+ grantees and 800+ consultants. Founder: Daniele D'Esposito. CEO: Angelina.

## Pricing

All prices in US dollars. Pricing is per survey, not per user or seat. One credit launches one survey with one report. Monthly and annual billing are both available.

- Free: $0. 1 survey from the core templates, up to 500 respondents, AI report. No credit card.
- Essentials: $250 per year. 24 surveys available from day one, fixed templates, Standard confidentiality, shared team workspace.
- Pro: $490 per year. 96 surveys available from day one, full question bank and custom questions, Highest confidentiality mode, advanced AI reports, shared workspace, priority support.
- Single survey: $49, no subscription.
- Top-up: 4 surveys for $69, works with any plan.
- Every plan includes client NPS surveys and all 8 languages.
- Credits are valid for 18 months from issue. Unused plan credits roll over within that time.
- No contract. Cancel anytime with no further charges.
- Nonprofits: 40% off any annual plan, with no end date, when buying with a .org email address. Essentials becomes $150 per year.

## Who it is for

- Nonprofits and civil society organizations that can't afford enterprise survey platforms.
- Independent coaches and consultants who run 360s for clients and want to customize and save their own versions of the surveys.
- Founders and small leadership teams who want one check-up on how they lead, how the team feels and how clients see them.
- HR and People leads, often the first HR hire, who want a feedback process people trust, without per-employee pricing.
- Distributed and multilingual teams.

## When Org360 is a good fit, and when it is not

- Good fit: you want a focused 360, engagement or client survey running today, at a low cost per survey, with a report that tells a leader what to work on next.
- Good fit: you want feedback kept separate from performance records and HR systems.
- Good fit: you're a coach or consultant who needs a polished report without enterprise pricing.
- Not the best fit: you need a full HR suite with goals, OKRs, performance reviews and compensation in one system (tools like Lattice, Leapsome or HiBob do this; Org360 can complement them).
- Not the best fit: you need validated psychometric personality assessment for selection (tools like Hogan do this).

## Product pages

- [Home](https://org360.app/): Overview, survey lengths, report preview and pricing.
- [Features](https://org360.app/features): Survey design, confidentiality modes, the report, client NPS, question banks, multilingual surveys and the Claude and ChatGPT connection.
- [Pricing](https://org360.app/plans): All plans, single surveys, top-ups and the pricing FAQ.
- [Sample report](https://org360.app/sample-report): A full example leadership 360 report.
- [Surveys](https://org360.app/survey): All survey templates and their questions.
- [Feedback guide](https://org360.app/feedback-guide/): A free guide in 3 parts and 14 articles on honest feedback at work: 360 feedback, engagement surveys and client NPS.
- [Documentation](https://org360.app/field-guide): A walkthrough of the app with 30 screenshots, from launching a survey to reading the report.
- [Org360 for nonprofits](https://org360.app/nonprofits): Nonprofit surveys and the 40% nonprofit discount.

## Surveys

- How I Show Up as a Leader (leadership 360): Multi-rater feedback on clarity, trust, communication, support and follow-through. 5 to 10 minutes.
- Working With Me as a Colleague (peer feedback): Communication, collaboration, reliability, ownership and professionalism. 5 to 10 minutes.
- Employee Engagement: How people feel about their work, team and organization. 5 to 10 minutes.
- Client NPS: A 3-question survey for client satisfaction, with a live NPS dashboard. About 2 minutes.
- Nonprofit Leader 360: 74 questions across 16 leadership domains, informed by research from CCL, Zenger Folkman and Marshall Goldsmith's stakeholder-centered leadership. About 30 minutes.
- Employee Wellbeing Survey for Nonprofit Organizations: 12 questions on workload, burnout risk, boundaries, purpose, psychological safety, manager support, team connection, pay fairness and retention. About 5 minutes.
- Happy Beneficiaries: A 3-question NPS survey for beneficiary or participant satisfaction. About 2 minutes.

## Comparisons and alternatives

- [The 19 best leadership 360 feedback tools in 2026](https://org360.app/article/the-19-best-leadership-360-feedback-tools-in-2026-an-honest-market-map): An honest market map of 360 tools by price and type.
- [The 16 best employee engagement survey tools in 2026](https://org360.app/article/the-16-best-employee-engagement-survey-tools-in-2026-including-affordable-options-1): Engagement survey vendors, including affordable options.
- [Org360 vs Culture Amp](https://org360.app/article/org360-vs-culture-amp-a-57-question-program-vs-a-10-minute-instrument-1): A 57-question program versus a 10-minute survey.
- [Org360 vs Leapsome](https://org360.app/article/org360-vs-leapsome-why-you-need-both-2): An all-in-one HR platform versus a focused feedback tool.
- [Org360 vs HiBob](https://org360.app/article/org360-vs-hibob-bob-puts-your-feedback-next-to-your-hr-record-we-keep-it-out): Why feedback should stay out of the HR record.
- [Org360 vs BambooHR](https://org360.app/article/org360-vs-bamboohr-your-hr-system-and-your-feedback-tool-are-different-purchases): An HR system and a feedback tool are different purchases.
- [Org360 vs Hogan](https://org360.app/article/org360-vs-hogan-one-predicts-who-you-are-the-other-shows-how-you-show-up): Personality prediction versus how a leader shows up at work.
- [Is Org360 a good alternative to SurveyMonkey for 360 feedback?](https://org360.app/article/is-org360-a-good-alternative-to-surveymonkey-for-360-feedback)
- [7 Culture Amp alternatives for small companies](https://org360.app/article/7-culture-amp-alternatives-for-small-companies-2026)
- [6 Lattice alternatives for small teams](https://org360.app/article/6-lattice-alternatives-for-small-teams-2026-2)
- [7 Spidergap alternatives](https://org360.app/article/7-spidergap-alternatives-for-2026-and-who-each-one-is-for)

## Guides

- [360 feedback for small teams: what it costs, what you get, when to start](https://org360.app/article/360-feedback-for-small-teams-what-it-costs-what-you-get-when-to-start)
- [How AI reads your 360 feedback](https://org360.app/article/how-ai-reads-your-360-feedback-and-what-it-actually-does-with-open-text-answers): What the AI does with open-text answers.
- [The survey is not the finish line](https://org360.app/article/the-survey-is-not-the-finish-line-what-makes-360-feedback-actually-useful): What makes 360 feedback useful after the survey.
- [Multilingual employee surveys](https://org360.app/article/multilingual-employee-surveys-how-to-run-engagement-surveys-in-any-language): How to run engagement surveys in any language.
- [We asked our team how they really felt, then we changed](https://org360.app/article/we-asked-our-team-how-they-really-felt-then-we-actually-changed): How the Nonprofit Builder team used Org360 on itself.

## For specific audiences

- [Org360 for leadership coaches](https://org360.app/article/org360-for-leadership-coaches-why-coaches-are-switching-to-org360-for-360-feedback-and-team-assessments-1)
- [Org360 for nonprofits and civil society organizations](https://org360.app/article/org360-for-nonprofits-affordable-organizational-assessment-surveys-for-civil-society-organizations)
- [Free 360 feedback and engagement surveys for nonprofits](https://org360.app/article/free-360-feedback-engagement-surveys-and-performance-reviews-for-nonprofits-1)

## Company

- [About](https://org360.app/about): Why Org360 was built, its values and its open approach to survey tools.
- [Team](https://org360.app/team): The people behind Org360.
- [Contact](https://org360.app/contact): Questions, nonprofit discounts or a guided demo.
- [Blog](https://org360.app/blog): All articles.

## Org360 feedback guide: honest feedback at work

A free, research-based guide by Org360 (org360.app) on 360 feedback, employee engagement surveys and client NPS. Licensed CC BY 4.0: quote, share and adapt with credit to Org360.

Org360 defines honest feedback as feedback given without self-censorship. It needs a short survey, a report that goes only to the person who asked, and answers nobody can trace.

### Overview
- [Honest feedback at work: the Org360 feedback guide](https://org360.app/feedback-guide/): hub page, definitions and all 14 articles

### Part 1. Principles of honest feedback
- [Part 1 overview](https://org360.app/feedback-guide/principles/): Why feedback at work breaks down and how to fix it: short surveys, reports owned by the person who asked, and open-text answers nobody can trace.
- [How long should a 360 or employee survey be?](https://org360.app/feedback-guide/how-long-should-a-survey-be/): People give a survey about 10 minutes. Why Org360 uses 12 or 24 questions, what research says about long surveys, and why length hurts 360s most.
- [Who should own 360 feedback?](https://org360.app/feedback-guide/who-owns-360-feedback/): Why the person who launches a 360 should control the report, how semi-public feedback makes people soften their answers, and what HR's role becomes.
- [Is 360 feedback anonymous? How Org360 keeps open-text answers confidential](https://org360.app/feedback-guide/is-360-feedback-anonymous/): How to keep open-text feedback confidential: shuffled answers, an AI summary in place of raw comments, and answers people can edit until the survey closes.
- [How does Org360 use AI in feedback reports?](https://org360.app/feedback-guide/ai-in-feedback-reports/): How Org360 uses AI to combine survey scores and comments by topic, flag outlier opinions and propose a development plan, with names removed first.
- [Why are Org360's surveys open source?](https://org360.app/feedback-guide/open-source-surveys/): Org360 publishes its survey questions under a Creative Commons license, built on published research and improved by the coaches and HR experts who use them.

### Part 2. Running a survey well
- [Part 2 overview](https://org360.app/feedback-guide/running-a-survey/): Practical steps for any 360, engagement or client survey: how many raters to invite, how often to survey, a 7-step process and how to read the report.
- [How many raters do you need for a 360 survey?](https://org360.app/feedback-guide/how-many-raters-360/): Invite 5 to 8 raters per group so at least 3 reply. Why fewer than 3 replies breaks confidentiality and what research says about the number of raters.
- [How often should you run a 360 or engagement survey?](https://org360.app/feedback-guide/how-often-run-360-engagement-survey/): Run a survey only as often as you can act on it: a 360 baseline, month 6, then yearly; engagement every few months; client surveys always on.
- [How to run a feedback survey, step by step](https://org360.app/feedback-guide/how-to-run-a-feedback-survey/): A 7-step process for running a 360, engagement or client survey in about 3 weeks, built for companies of 50 to 200 people with no training team.
- [How to read a 360 report and pick your 3 priorities](https://org360.app/feedback-guide/how-to-read-a-360-report/): A walk through a real 360 sample report: response rate, radar, self-other gaps, lowest items and comment themes, then how to choose your 3 priorities.

### Part 3. Feedback survey types
- [Part 3 overview](https://org360.app/feedback-guide/survey-types/): What 360-degree feedback, leadership 360s, employee engagement surveys with eNPS and client NPS surveys are, and when to use each one.
- [What is 360-degree feedback?](https://org360.app/feedback-guide/what-is-360-degree-feedback/): 360-degree feedback explained: who rates whom, what a 360 measures, where it came from, and what research says about when it helps people improve.
- [360 feedback: pros, cons and when not to use it](https://org360.app/feedback-guide/360-feedback-pros-and-cons/): The real benefits of 360 feedback, the common ways it fails, how good design fixes each failure, and the situations where you shouldn't run a 360.
- [What is a leadership 360, and how do you run one?](https://org360.app/feedback-guide/leadership-360/): What a leadership 360 measures, who should rate a leader, when to run one and how long it should be, with research on how leaders improve after feedback.
- [What is an employee engagement survey, and what is eNPS?](https://org360.app/feedback-guide/employee-engagement-survey-enps/): What an employee engagement survey asks, how to calculate eNPS with a worked example, what counts as a good eNPS score and why comments matter.
- [What is a client satisfaction (NPS) survey?](https://org360.app/feedback-guide/client-satisfaction-nps-survey/): How Net Promoter Score works for clients, what a short client survey should ask, when to send it, and how to track client NPS over time.

### Reference
- [Feedback survey glossary](https://org360.app/feedback-guide/glossary/): 32 defined terms
- [Research reading list](https://org360.app/feedback-guide/research/): the studies behind each article

### Key facts
- Org360 surveys have 12 questions (about 5 minutes) or 24 questions (about 10 minutes), each with 1 eNPS question and 2 open-text questions.
- The person who launches an Org360 360 owns the report and decides who sees it.
- Standard confidentiality: report opens after 3 replies, open text shown without names and shuffled. Highest confidentiality (Pro plan): opens after 5 replies, open text replaced by an AI summary.
- Respondents can edit or delete their answers until the survey closes.
- AI reports are written with Claude; names are removed first; the AI provider doesn't train on survey data. Data hosted in Germany.
- Survey questions are published under a Creative Commons license.

## Optional

- [Terms of service](https://org360.app/terms-of-service)
- [GDPR policy](https://org360.app/GDPR-Policy)
- [Nonprofit Builder](https://nonprofitbuilder.org/): The organization behind Org360.